Terms of service

Welcome to Velnora. By accessing or using our website, you agree to follow the following Terms and Conditions. Please read them carefully before using our services or placing an order.

Website Use

By using this website, you confirm that you are at least the legal age of majority in your state or place of residence.

You agree not to use this website for unlawful or unauthorized purposes.

Product Information

We aim to provide accurate product descriptions, pricing, and images. However, slight differences in color or appearance may occur due to screen settings or photography.

Velnora reserves the right to update, modify, or discontinue products at any time without prior notice.

Pricing

All prices on the website are listed in USD (United States Dollar).

Prices may change without prior notice.

Payments

Payments are securely processed through Stripe using debit and credit cards.

Orders will only be confirmed after successful payment authorization.

Shipping Policy

We currently ship only within the United States.

Orders are processed within 1 to 3 business days, and estimated delivery time is approximately 6 to 9 business days.

Shipping times are estimates and may vary due to carrier delays or external circumstances.

Returns and Refunds

Customers may request returns within 30 days of receiving their order.

Returned items must be unused and in original condition.

Approved refunds are processed within 10 business days after inspection of the returned item.

We do not offer direct exchanges. Customers may return an item and place a new order separately.

Order Cancellation

Orders may only be canceled before shipment processing begins.

Once an order has been shipped, cancellation requests may no longer be possible.

Intellectual Property

All content on this website, including logos, images, graphics, text, and designs, is the property of Velnora and may not be copied or used without permission.